Which Online Course is the Best for Information Technology Infrastructure Library (ITIL)?

Today, some of the popular job portals like LinkedIn, naukri.com, Glassdoor, indeed.com, and others are flooded with jobs for ITIL Certified professionals. The vacancies are from every corner of the world and are offering huge salaries.

This implies that there are a plethora of opportunities for professionals holding ITIL certification. What’s so amazing about this certification is that organizations all over the world are looking for ITIL-certified professionals. 

Some of the big names in the US who have already adopted the ITIL framework in their Information Technology Services Management Systems are Honda, Disney, Caterpillar, Procter & Gamble, Microsoft, Visa, and Sony. 

Owing to the huge benefits offered by ITIL, not only big names but even startups are looking forward to adopting ITIL frameworks into their Service Desks. This is because it provides a holistic approach to running their businesses. 


ITIL certified are capable of earning up to 40% higher than their non-certified peers. 

Let’s look at why you should get ITIL certification in the first place, and what courses you can take to get certified. 

What is ITIL?

Information Technology Infrastructure Library or ITIL is a framework that comprises standard practices for delivering IT services that include processes of selection, planning, delivery, and maintenance of those services. 

The main objective of ITIL is to improve efficiency and achieve desired delivery of services. 

Reasons for getting ITIL Certification

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  • It is a Complete Certification

Each of the levels of ITIL Certification namely, Foundation, Practitioner, Intermediate, Expert, and Master, all the levels have a level of competence of its own as an IT professional. Even the ITIL Foundation level can be enough for you.

  • For Some Job roles, it is a Prerequisite

For some job roles, employers require you to possess ITIL Foundation certification as it serves as proof of your knowledge and skills for the IT environment. 

  • ITIL Courses are for everyone in the IT industry

The best part of ITIL certification is that it is for everyone who works in the IT industry. ITIL Foundation certification is the best way to polish your skills and becomes a great foundation for IT service management roles. 

  • It allows you to learn online

The ITIL Foundation course doesn’t require you to attend a classroom program and also enables you to go with self-paced learning. 

  • The Exam is only One Hour

It is not a subjective type exam and so doesn’t require you to sit for long, like other certification exams. This exam comprises only 40 questions in multiple-choice format and you are provided 60 minutes to solve those questions.

  • Career Growth and Huge Salaries

The primary reason for going with any certification is the career growth it offers and enables you to earn a huge income. Some of the IT roles that can benefit greatly from ITIL certification are that of IT consultants, personnel involved in IT service management, professionals at their mid-career or senior-level management roles. 

If you wish to get ITIL Certification added to your resume then the most feasible step is to get yourself enrolled in an online training course. Many resources offer online training and make you well-prepared for the certification exam. 

Top Courses for ITIL

  • ITIL 4 Foundation Certification Training Course by Simplilearn

This course by Simplilearn introduces you to the concepts of ITIL 4 which is the latest version of the ITIL exam. This course enables you to understand and improvise IT-enabled enterprises. Also, you will learn the concepts, best practices, languages, and best practices involved in the life cycle of ITIL4. 

This foundational level course makes you get a good grasp of core concepts of the ITIL 4 framework and also terminologies involved in the ITIL4 lifecycle. The most important thing about this course is that you will understand the way ITIL evolved to adopt modern technologies and operational processes including essential concepts of a service management framework. 

The key features of this course by Simplilearn are:

  • 19 PDUs for self-paced learning
  • 22 PDUs for online classroom Flexi pass offered
  • 2 industry case studies and 30 chapter-end quizzes
  • Four simulation exams
  • Also includes an exam voucher

The skills covered in this course are ITIL Key Concepts, ITIL Central Principles, Service level management, ITIL process models, Customer experience improvements, 15 best practices of ITIL, ITSM efficiency.

Did you know that to take the ITIL4 Foundation Certification exam, there are no prerequisites. 

  • ITIL Certification Exam Preparation by Coursera

This course by Coursera is designed to introduce you to the terminology, key concepts as well as best practices meant for creating and improvising the quality of IT services across the IT organization. 

This course is specifically meant for preparing you for the ITIL certification exam. So this course includes a series of self-paced learning models, mock tests and quizzes, and makes you go through the ways of applying the Service Value Lifecycle. 

The special features of this course are:

  •  it allows you to reset deadlines according to your convenience
  • You get a shareable certificate on completion of the course
  • It requires 18 hours to complete the course 
  • ITIL 4 Foundation Certification by Knowledgehut

This course by knowledgehut upgrades your skills in ITSM and learning about the ITIL4 service value system. This course is delivered via a blended learning model conducted through industry experts. 

This course is specifically meant to ace you with ITIL4 concepts by making you go through case studies, auto-graded assessments, and equip you with skills to collaborate within your IT organization and deliver value for the enterprise. 

Some special features of this course are:

  • 16 PDUs are earned on course completion
  • It provides lifetime access to the course
  • 40 hours of course that can be completed at your own pace
  • Comprises 6 recall quizzes, 8 Assessments, and more


ITIL 4 is for everyone in the IT industry. Some of the best online training courses for getting ITIL certification are mentioned above. You can go through the features of these courses and choose wisely that best suits your schedule and the level of knowledge. 

The best online course provides you with best-in-class training and prepares you in and out for the ITIL certification exam and makes sure that you pass the exam on the first attempt itself. 

Enroll Yourself Now!!

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